Distance/ Concurrent Learning
Elk Grove High School Distance Learning Headquarters
EGHS RETURN TO SCHOOL PLAN
Student Bell SCHEDULE for Mar 22-May 27
OFFICE HOURS:
Monday - Friday 7:30 am -3:30 pm
916-686-7741
EGHSinfo@egusd.net
Attendance
EGHSattend@egusd.net
916-686-7741
EGHSinfo@egusd.net
Attendance
EGHSattend@egusd.net
TECH SUPPORT
Chromebooks and Hotspots
If you are in need of a Chromebook, please stop by the EGHS office Monday-Friday between 7:30 am and 3:30 pm.
If you need to request a Hotspot, please fill out the following Google Form: https://docs.google.com/forms/d/e/1FAIpQLSc5caw1yhfaGe0He1Gr-ek2c77uGswo8aY6n8SochmFwguhlw/viewform
Student Support Helpdesk
Technology Services has added a new Student Support Helpdesk to assist our students with technical issues they may experience while participating in distance learning. Students and their families can reach the Student Support Helpdesk by emailing stusupport@egusd.net or by phone at (916) 686-0245. Our student support technicians are available Mon. - Fri. between 7:30 AM and 4:30 PM.
Our student support technicians are available to answer questions regarding:
· EGUSD owned technology equipment hardware and software malfunctions
· Connectivity issues with EGUSD Chromebooks and Hotspots
· Lost EGUSD Chromebooks and Hotspots
When contacting our Student Support Helpdesk our technicians will need the following information:
· Student First and Last Name
· Student Identification Number
· A callback phone number
· A detailed description of the issue
· If using an EGUSD Chromebook or Hotspot, the Technology Services sticker number
Password Reset/Log-in help
PARENTS: If you need assistance with logging into Synergy ParentVue, Click HERE, or email: EGHSInfo@egusd.net.
Starting now for ALL grade 7-12 students
Beginning today, secondary students will be forced to change their password to a unique password that the student chooses when a new account is created or when the password is reset using the bulk reset tool in the Portal. This change is being made to ensure that students are using unique passwords that are not easily guessed by other students. The formula based password you’re used to, will now only be a temporary password.
From now on, students must go to the Classlink Portal page and change their password. Students will sign on with their student ID and formula based temporary password. They will then be prompted to enter a new, unique password. Students will need to reset their password before logging on to StudentVUE.
This does not affect current EGUSD students that have not had their password reset.
7th Grade Students
This change was already put into place when students advanced from 6th to 7th grade.
This change was already put into place when students advanced from 6th to 7th grade.
Formula for Temporary Passwords
Capitalized First Letter of the Student First Name + Last four of Student ID + Two-digit Birthday + a lowercase letter “a”
Capitalized First Letter of the Student First Name + Last four of Student ID + Two-digit Birthday + a lowercase letter “a”
Example
Student Name: Jaylen Smith
Student ID: 99678543
Student Birthday: February 01, 2007
Student Name: Jaylen Smith
Student ID: 99678543
Student Birthday: February 01, 2007
Temporary Password: J854301a
Student Instructions
We have put together a website that includes instructions for secondary students on how to change their passwords. We ask that you encourage students to review the instructions or watch the video found at this website before changing their password.
We have put together a website that includes instructions for secondary students on how to change their passwords. We ask that you encourage students to review the instructions or watch the video found at this website before changing their password.
