Distance Learning

Elk Grove High School Distance Learning Headquarters

Herd Banner

 Office of Family and Community Engagement

VIRTUAL OFFICE HOURS: 

August 25th through September 25th Tuesday - Friday 11am - 12pm AND 5pm-6pm

The Office of Family and Community Engagement (FACE) is hosting VIRTUAL OFFICE HOURS via Zoom to assist you with any questions you may have as we continue to settle into this new school year of Distance Learning. We are ready to help you with ParentVUE activation or password reset, questions about Google Classroom, Classlink Portal, or accessing Zoom. 
Click HERE for more information.


 

TECH SUPPORT

Computer

Chromebooks and Hotspots

If you are in need of a Chromebook, please stop by the EGHS office Monday-Friday between 7:30 am and 3:30 pm.

If you need to request a Hotspot, please fill out the following Google Form: https://docs.google.com/forms/d/e/1FAIpQLSc5caw1yhfaGe0He1Gr-ek2c77uGswo8aY6n8SochmFwguhlw/viewform

 

Student Support Helpdesk

Technology Services has added a new Student Support Helpdesk to assist our students with technical issues they may experience while participating in distance learning. Students and their families can reach the Student Support Helpdesk by emailing stusupport@egusd.net or by phone at (916) 686-0245. Our student support technicians are available Mon. - Fri. between 7:30 AM and 4:30 PM.

Our student support technicians are available to answer questions regarding:

·        EGUSD owned technology equipment hardware and software malfunctions

·        Connectivity issues with EGUSD Chromebooks and Hotspots

·        Lost EGUSD Chromebooks and Hotspots

When contacting our Student Support Helpdesk our technicians will need the following information:

·        Student First and Last Name

·        Student Identification Number

·        A callback phone number

·        A detailed description of the issue

·        If using an EGUSD Chromebook or Hotspot, the Technology Services sticker number

 

Password Reset/Log-in help

PARENTS: If you need assistance with logging into Synergy ParentVue, Click HERE, or email: EGHSInfo@egusd.net.

Starting now for ALL grade 7-12 students

Beginning today, secondary students will be forced to change their password to a unique password that the student chooses when a new account is created or when the password is reset using the bulk reset tool in the Portal. This change is being made to ensure that students are using unique passwords that are not easily guessed by other students. The formula based password you’re used to, will now only be a temporary password.

From now on, students must go to the Classlink Portal page and change their password. Students will sign on with their student ID and formula based temporary password. They will then be prompted to enter a new, unique password. Students will need to reset their password before logging on to StudentVUE.

This does not affect current EGUSD students that have not had their password reset.

7th Grade Students
This change was already put into place when students advanced from 6th to 7th grade.

Formula for Temporary Passwords
Capitalized First Letter of the Student First Name + Last four of Student ID + Two-digit Birthday + a lowercase letter “a”

Example
Student Name: Jaylen Smith
Student ID: 99678543
Student Birthday: February 01, 2007 

Temporary Password: J854301a

Student Instructions
We have put together a website that includes instructions for secondary students on how to change their passwords. We ask that you encourage students to review the instructions or watch the video found at this website before changing their password.


https://sites.google.com/egusd.net/tech-guides/home


DISTRICT FAMILY RESOURCES 
EGUSD

Click HERE.

 

ELK GROVE UNIFIED NEWS
EGU News

Click HERE for Updated District News

Click HERE for EGU District YouTube Page

 

COUNSELING and CAREER CENTER
CCC

Click HERE for Counseling, College, and Career Information.

 EGHS LIBRARY WEBSITE

Library

Click HERE.

ATTENDANCE OFFICE HOURS:

Monday-Friday
7:30 am - 3:30 pm

916-686-7741

EGHSInfo@egusd.net

WEBSTORE

2020-2021 "Bell" Schedule

 2020-2021 District Calendar

 


CHANGE PASSWORD

Click HERE for instructions on how to change your password.

 

 

 

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